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Welcome to Customer Support

Top 10 most frequently asked questions

These are the answers to the 10 most frequently asked questions. Please don’t hesitate to contact us using the form below if you can’t find the answer to your question.

How long is the delivery time?
My order is missing, can you help me?
I want to notify you about a change
I can’t manage to place an order (technical problem)!
Will the product have a manual included in the package?
What payment methods do you accept?
I have a discount coupon, how do I use it?
How do I return an item?

Contact Us

If you have any questions about our products or orders, get in touch! We look forward to hearing from you. Your questions, comments and opinions are always welcome; they help us become better and develop our products further.

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How long is the delivery time?

The average delivery time is 2-5 working days.

My order is missing, can you help me?

If your order is late or missing, please use the form below to contact our customer support to sort out your delivery.

I want to notify you about a change

You can change your registration yourself by logging in using your email address and password.

I can’t manage to place an order (technical problem)!

Please send an email to

Will the product have a manual included in the package?

Yes, there is always sufficient information included with the product to ensure that you can use it.

What payment methods do you accept?

We currently accept Visa credit, MasterCard, debit cards and Pay Pal.

I have a discount coupon, how do I use it?

To use your discount coupon, simply enter the coupon code at the time of checkout and the discount will be processed.

How do I return an item?

Please contact our customer support who will provide you with instructions.